17 Inventions which will change the Tech World in the year 2008 and ahead - Part 3

04 Feb 2008    3 Comments     | , , , ,

**Please go through interesting 12 inventions (innovations) in Part 1 & Part 2.

13. Unified Communication, Gurdeep Singh Pall, Microsoft

Gurdeep Singh Pall is lead-ing Microsoft’s charge into unified communications, a change he describes as being “as fundamental as the shift from the telegraph to the telephone.” Pall and his team have melded presence, IM, e-mail, voice, and collaboration capabilities into Office Communication Server 2007, Microsoft’s UC platform, and are now working on what’s next.

GurdeepMicrosoft Competitors coming from the conventional voice market aim to extend the PBX-based model of communication into data networks, Pall says, while Microsoft is developing new methods to communicate and collaborate via software.

Eighty percent of people tell Microsoft that the desktop is their primary communications tool at work, but the phone is still a separate, critical island. “We knew part of what we needed to do was make the phone work like the other tools people use to communicate and collaborate,” Pall says. So far, Microsoft offers presence, calendars, and application and document sharing to help collaboration.

Next for unified communications: Pall envisions deeper integration with the desktop. A lot of institutional learning happens in meetings - in conversation, video, or document sharing, he says - but much of that content is lost without a way to store, search, and retrieve what was said and presented. Pall sees all facets of collaboration eventually being searchable, savable, and shareable content.

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